The Changing Role of the CIO
It used to be that a retailer’s chief information officer would spend most of his or her time concerned with […]
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Convenience Store Midwest Showdown CONTINUES!
A new year is well underway and the convenience store competition in the Midwest continues to make weekly news. Last […]
Alternative Fuels: Driving Retailers To Rethink Store Formats
Anila Siraj shares her insights as the author of this article from CSP Daily News. As the electric evolution gains […]
Turn Your Customer-First Mantra Into Strategic Action
Retailers have been saying it for years, “We need to put the customer at the center of everything we do.” […]
A Major Impact on the Industry: W. Capra Announces Plans to Acquire Impact 21
[Chicago, IL – February 8, 2024] Today, W. Capra, the leading professional services firm in commerce, technology, and consumer programs […]
EV Evolution – What To Watch For In 2024
As we leave 2023 behind, I took some time to reflect on the changes we have seen within the evolving […]
CSP Magazine – Ticking Tech Timeline And The Potential Of AI
This article, by Impact 21’s Tom Newbould as a guest author, was published in the January 2024 edition of CSP […]
Streamline Your Business Operations with AI
As the public conception of AI has evolved since late 2022, mass adoption of large language models (LLMs) like ChatGPT […]
Rethinking Your Offer to Attract EV Customers
With electric vehicle adoption accelerating faster than expected, convenience retailers need to begin thinking through their EV strategies sooner rather […]
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