The states of California and Oklahoma have recently decided to issue EBT EMV cards in a move designed to mitigate fraud. While the theory remains that this implementation will help to protect consumers, in practice the payment facilitators have not received the specifications to code to, and therefore will not...
The Top Upcoming Card Brand Changes All Merchants Should Know About
Any time the card brands introduce a new change, it has potential to carry significant impact to the merchant community. In this article, we’ll examine the top merchant-facing changes recently announced by Mastercard, Visa, AMEX, and/or Discover.
Can EMV 3DS 2.0 Benefit Your Organization?
EMV 3DS 2.0, the new standard, allows merchants to perform enhanced consumer authentication via means such as biometric verification or one-time SMS passcodes. Previously, all a fraudster would need to complete a Card-Not-Present transaction is a payment card and zip code. With EMV 3-D Secure pushing a one-time code to...
What’s happened with chargebacks since the Outdoor EMV Liability Shift?
For petroleum marketers, the April 17, 2021, Outdoor EMV liability shift has come and gone, but how has the shift impacted chargebacks at sites? Petroleum marketers have reported an influx of incorrect chargebacks flowing through, citing three primary aberrations: mobile transactions showing chargeback reasons related to EMV transactions, reason codes...
The Liability Shift for Outside Payment Fraud at Gas Stations is Looming
There are efficiencies that can be gained with any hardware or software upgrade, especially with a project as intensive as becoming Outdoor EMV compliant.
Foundations of Innovation
As consumer demand for touchless and frictionless experiences has risen rapidly during the COVID-19 pandemic, convenience retailers — on the average — are encountering greater challenges in meeting these needs than retailers in other verticals.
The MYTH of getting robbed from your pocket via Contactless Payments
While navigating on social media, I found a video around contactless fraud. The video warns people to be protective of their wallets as he initiated a contactless transaction with another person who carried his wallet inside his back pocket (you can see the video here). Of course, a video like...
What’s Holding Up Contactless Payments in the US?
Contactless payments in the US have been lauded for years as the next consumer payment trend. Aside from a few very large retailers and transit use in cities like New York, Boston and Chicago, however, there are not many merchants that accept contactless payments in today’s market. This post will...
Cashiering Enters the Mobile Age
The following has been re-posted from Convenience Store Decisions. The original article can be found here. Hand-held devices aren’t just convenient; they are the secured cash registers of the future. By Ed Collupy Looking back, I always wanted the opportunity to checkout a customer using a brass cash register,...
Changing Signature Requirements – How Will You Be Impacted?
Starting last year, the 4 major US card brands – MasterCard, Visa, Amex, and Discover – issued announcements that beginning in April 2018, merchants are no longer be required to collect signatures on card present transactions. Each card brand's program has different rules and requirements about which transactions are exempt...
2017: Observations in Review & What’s to Come
The following was re-posted from Convenience Store Decisions. The original posting can be found here. As the year ends, it’s a time for reflection and to look into the future. By Ed Collupy It’s that time of the year when it’s always good to take time to look back, reflect,...
To PIN or Not to PIN?
A PIN— a Personal Identification Number. A customer’s PIN is the number that can verify a customer’s identity during a transaction. Most consumers and merchants believe that a PIN should be the de facto method for validating a cardholder’s identity. The question of whether or not a PIN will be...