OPERATIONS SERVICES

Operational Integrity

The lifeblood of any retail operation is the transformation of consumer interaction into cash flow. Making sure that this is working flawlessly and efficiently is key to ongoing success.  

In today’s increasingly digital and data-driven world, information systems and data play a crucial role. Understanding the systems weak points, vulnerabilities, and risks is critical. W. Capra has extensive experience in identifying, remediating, and managing the issues that can disrupt retail technology and data security. We can help you ensure safe, reliable operations, and maintain a risk management focus.

Latest Insights

  • How Should You Introduce AI to Your Security Toolset?
    There is no question that introducing AI capabilities into your company’s environment offers advantages for most business functions, including your company’s Security team, their processes, and the tools they use. However, it’s important to balance the inherent risks with the potential gains before adding AI into your environment.
  • Prepping for the End of Year, Holidays, and 2025
    As each year ends, merchants are forced to deal with the scramble related to holiday season sales and offers which ideally, are executed flawlessly from consumer interaction at point of purchase all the way through backend systems and related cash flows, and an eagerness to hit the start of the next year and begin execution of strategic initiatives. 
  • Is Walmart’s real-time payments offer going to be a market mover?
    It was recently announced that Walmart will be working with Fiserv to implement real-time payments for their customers using Fiserv’s real-time payment transaction rails.  Real-time payments aren’t a new concept but have had slow bank adoption and even slower merchant and consumer assumption. Will Walmart’s move prompt banks and merchants alike to move more quickly?

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