INDUSTRIES
Convenience & Energy
W. Capra’s roots are in Convenience & Energy. Our founding partners and many of our employees cut their teeth working for global convenience and energy leaders before joining the W. Capra team. This experience is fundamental to navigate through complex client organizations and their distributors to flawlessly execute programs. Consumers have many choices when deciding what convenience and energy companies to do business with, and W. Capra understands there is no margin for error when supporting or leading retail technology initiatives that may directly impact a company’s relationship with their customers.
W. Capra is a trusted and respected name because of our work with industry groups including Conexxus, NACS, the Merchant Advisory Group, and more to advance opportunities that benefit the industry as a whole. We take that knowledge and develop customized solutions for our clients to fit with their strategic objectives.
Latest Insights
- What Merchants Need to Know About the Visa / Mastercard SettlementThough there are multiple class action lawsuits in place against the card brands, the particular litigation addressed in the March 26, 2024, settlement carries industry-wide implications. Per the settlement, Visa and Mastercard have agreed that, interchange rates will lower rates by 4 basis points for the next 3 years.
- What’s the Cost of Not Monitoring Your Cost of Acceptance?Every major retailer accepts credit card payments across the varied channels that consumers use to shop. With this acceptance comes myriad processing fees, ranging from direct and understandable to fees described with esoteric acronyms on merchant funding statements that only the most experienced experts on the acquirer team can explain. Since payment processing fees can be one of the most significant expenses a retailer has, how can you stay on top of your cost of acceptance and ensure margins aren’t eroding in an increasingly challenging macroeconomic environment?
- As Technology Evolves, So Does the Need for Quality AssuranceAs the industry witnesses constant innovation and the introduction of new solutions, QA capabilities have become table stakes for ensuring the smooth functioning of consumer-facing and back-end technology. Whether rolling out new capabilities, maintaining existing solutions, or testing hypotheses, technological advances have introduced new channels that require rigid testing.
