The most frequently stated struggle for fraud management teams is how to manage new areas of fraud to prevent lost revenues, but this is not where the only focus should be; successful programs do this while mitigating friction in their consumer experience.
Is a Tailored Managed Fraud Service Right for Your Business?
Recently, Danny Omiliak, Senior Consultant with W. Capra Consulting Group, was enjoying some time away from his Chicago home, visiting Arizona. At the same time, however, Danny’s credit card was making purchases around Chicagoland. Imagine for a moment, that you were a merchant among the handful where Danny’s stolen card...
Fraud Programs – Doing More Harm Than Good?
U.S. merchants had an astounding $9 Billion in payment card fraud in 2015, a number that continues to grow at an increasing rate year after year.[1] In a retail climate that that faces increasingly tighter margins, higher operating costs, and intense competition from low cost, online only retailers, fraud losses...
