Technology Transformation
Leverage Technologies for a Powerful Competitive Advantage
While technology remains a business enabler, it has also evolved into the essential backbone required to compete in modern retail. Organizations cannot profitably manage a business nor deliver a quality customer experience without it. At the same time, they can’t afford to get lost in the white noise or invest in trends that fail to deliver real value.
Synthesize emerging technology trends with business needs.
From technology and data strategy through sourcing, deployment, new releases, and ongoing operations, drive positive change and progress for your business by using your customer-first goals to guide every technology decision. We use our market-tested methodology across the project lifecycle to help you harness technology in the most valuable ways for your business and the customers you serve.
With the W. Capra approach to Technology Transformation, you will:
Generate a unique technology vision and roadmap to maximize your retail offering and your revenue opportunities and achieve your operational and strategic goals faster.
Create competitive differentiation through technologies that optimize the customer experience across all channels.
Gain an unbiased, well-informed perspective for choosing technologies and retail automation solutions tailored to your requirements and business needs.
Keep up with innovation in ways that support your current business objectives while preparing your organization for ongoing relevance and success.
How We Help
Technology Modernization
Keep Pace with Innovation
Continuously unlocking the next opportunity for growth requires companies to optimize their existing technology investments while always pursuing the next step in their digital transformation journey. A customized and holistic technology modernization roadmap can help your business envision what’s next in the innovation space and take the right steps forward to meet business needs, overcome challenges, and achieve goals more quickly.
Testing & Certification
Roll Out Changes and New Releases with Confidence
How do you meet compressed development and release cycle demand times while still ensuring new releases achieve business requirements and resolve customer pain points? It’s a tall order. With a proven, comprehensive testing approach and the support of our proprietary in-house Quality Assurance (QA) lab, you can be sure of successful, productive releases every time.
Technology Sourcing & Deployment
Source Better Solutions and Stand Them Up Faster
Your ability to quickly and effectively deliver customer-centric change helps drive brand loyalty and increases spending. With a proven technology selection and deployment methodology, you can keep pace with innovation to better meet business requirements and customer needs without disrupting operations or creating unwanted friction in the customer experience.
IT Operations
Ensure a Robust IT Foundation
Realizing the many promises of technology—seamless functionality, enhanced productivity and efficiency, and reduced costs must start with a solid IT foundation. Optimizing IT infrastructure, processes, and resources is the first essential step to ensuring the peak performance of your solutions and laying the groundwork for future innovations and success.
Future Commerce Architecture
Stay Ahead of What’s Next
Prepare for tomorrow with strategic roadmaps that anticipate and incorporate the innovations needed to meet future business requirements. Through comprehensive analysis, architecture, and implementation services, we empower you to outfit your organization with extensible, scalable solutions. You will optimize processes and reduce costs today while setting the stage for best-in-class capabilities tomorrow.
Data Monetization
Capture the Maximum Value from Your First-Party Data
Take full advantage of a high-margin revenue stream by leveraging the unique data collaboration opportunities inherent in the retail industry. With a proven methodology and a deep understanding of data monetarization, we help you craft a customized strategy that fits your organization’s resources and capabilities and enhances your competitive position in the marketplace.
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Staff Augmentation
Keep your business transformation on track.
It can be hard to find the right people with the right skill set for any job these days, and your customer-first business transformation initiatives are no exception. Whether you need senior leadership, IT or payments specialists, business intelligence support, finance or accounting leadership, category managers, loyalty experts, or developers and programmers, recruiting and onboarding the best talent takes time and resources you don’t have to spare.
Whether it’s one of our own well-qualified team members or an industry associate, we make sure you get the talent you need to keep moving forward.
Opportunities for Impact Are
Everywhere. Let’s Get Started.
Contact us to learn more about how we can help.