Your Partner In
Enabling Secure
Commerce Everywhere

We Are W. Capra

W. Capra Consulting Group is an industry leader in providing IT and business focused advisory and professional services in retail technology. For more than twenty years, we have helped organizations of all sizes understand, develop, and execute strategies to solve the toughest challenges related to consumer experience and engagement, store and corporate operations, and risk management. The W. Capra team is composed of industry experts who possess deep insight and experience across the industries that we serve.

Our Specialties

Woman on Phone In Store_Consumer Engagement

We have the experience to support your Consumer Experience & Engagement initiatives whether you are a brick and mortar, eCommerce or omnichannel retailer.

Corporate operations system

Our Store & Corporate Operations experience include focused work in the selection and implementation of a wide variety of solutions ranging from Point-of-Sale (POS) to back-office systems.

Person on laptop secure login_Risk Consulting

We maintain a dedicated team of Risk Consultants that has experience working to prevent and address the myriad shifting threats facing your organization. We have worked across a wide spectrum of different organizations to help deliver them data security piece of mind.

Trellix Professional Services

We have a highly specialized team dedicated to Trellix’s product suite. Since our sole focus and dedication is Trellix products, we can provide the highest levels of assurance that we will complete your project swiftly, succinctly and accurately.

How Can We Help You?

CAPRAplus

Your Source for Actionable Insight from the Experts at W. Capra

  • What Merchants Need to Know About the Visa / Mastercard Settlement
    Though there are multiple class action lawsuits in place against the card brands, the particular litigation addressed in the March 26, 2024, settlement carries industry-wide implications. Per the settlement, Visa and Mastercard have agreed that, interchange rates will lower rates by 4 basis points for the next 3 years.
  • What’s the Cost of Not Monitoring Your Cost of Acceptance?
    Every major retailer accepts credit card payments across the varied channels that consumers use to shop. With this acceptance comes myriad processing fees, ranging from direct and understandable to fees described with esoteric acronyms on merchant funding statements that only the most experienced experts on the acquirer team can explain. Since payment processing fees can be one of the most significant expenses a retailer has, how can you stay on top of your cost of acceptance and ensure margins aren’t eroding in an increasingly challenging macroeconomic environment?
  • W. Capra Announces Closing of Its Acquisition of Impact 21
    W. Capra, the leading professional services firm in commerce, technology, and consumer programs, today announced that it has closed on the strategic acquisition of Impact 21 Group, LLC, a globally recognized business transformation firm with a rich history of empowering businesses to drive results through people, systems, processes and data.
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