LEADERSHIP

Lisa Biggs

Partner


Lisa Biggs’ passion for operational excellence, along with her 30+ years of practical and technical experience in the petroleum, convenience, and retail industries, has served her team and clients well.  Lisa works with retailers, suppliers, manufacturers, and solution providers to build business infrastructure and leverage returns on investment for corporate and store level technologies.

As a distinguished expert in the industry, Lisa maintains a strong focus on learning and development. She is a frequent contributor, facilitator, and speaker for NACS and other industry trade organizations and publications. Lisa served on the board of Conexxus/PCATS for 6 years and previously on NACS Technology Standards committees since 1996. In honor of her many years of commitment to industry standards and process improvements, Lisa was inducted into the Conexxus Hall of Fame in 2018.

Outside of work, Lisa cherishes family time with her three grown sons and grandchildren. She has always had a passion for helping children. She is active in her church’s children’s ministry and co-founded a non-profit organization, Hopes and Dreams, which provides assistance and activities for children and adults with special needs throughout several counties in Kentucky.

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Insights

  • How Should You Introduce AI to Your Security Toolset?
    There is no question that introducing AI capabilities into your company’s environment offers advantages for most business functions, including your company’s Security team, their processes, and the tools they use. However, it’s important to balance the inherent risks with the potential gains before adding AI into your environment.
  • Prepping for the End of Year, Holidays, and 2025
    As each year ends, merchants are forced to deal with the scramble related to holiday season sales and offers which ideally, are executed flawlessly from consumer interaction at point of purchase all the way through backend systems and related cash flows, and an eagerness to hit the start of the next year and begin execution of strategic initiatives. 
  • Is Walmart’s real-time payments offer going to be a market mover?
    It was recently announced that Walmart will be working with Fiserv to implement real-time payments for their customers using Fiserv’s real-time payment transaction rails.  Real-time payments aren’t a new concept but have had slow bank adoption and even slower merchant and consumer assumption. Will Walmart’s move prompt banks and merchants alike to move more quickly?
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