NACS is fast approaching. Below are the sessions where you can find W. Capra. Come stop by for a visit! Session: Technology Edge CIO Panel Capra Resource: Loren Allston Role: Moderator Tuesday, Oct 18, 3:05pm - 3:55pm Session: Mobile Commerce - Let's Get Real Capra Resource: Ed Collupy Role: Moderator Tuesday,...
Blog
An Engaged Think Tank
The following is re-posted from NACS Online. The objective was simple: Bring together a few IT leaders from the convenience retailing industry and let attendees at the Conexxus Annual Conference in May hear what was on their minds. The aptly named “Think Tank” came together, and quite surprisingly, the three...
EMV – A Journey to Learn From
The C-Store Industry Isn’t the Only One Struggling to Rollout EMV. The following is re-posted from Convenience Store News. Clearly there are more places where your EMV (Europay, MasterCard and Visa)chip card is being accepted, but there is still quite a road to travel before it is fully implemented. Convenience...
Competing in the Technological Age of Loyalty
Your program should be a long-term decision, not a short-term fix. The following is re-posted from Convenience Store News. Can consumers be loyal to your company or brand anymore? What incentives persuade a millennial to be loyal to your company? Do loyalty programs actually increase sales, or is the end...
Controlling Your Most Controllable Expense
Arguably, employees are the most important asset for a business – also the most expensive. Employee wages represent a major liability on a company’s balance sheet. Any business owner (large or small) worth their salt understands the importance that monitoring and controlling wage spend has on their bottom line....
DoT: The Digital of Things
Alright, I know you may be already thinking “is this guy trying to start a new buzzword or something?” The quick answer is no— but if you think about it, the term “IoT,” or internet of things, was created to frame all applications devices, and potential internet uses, along with...
3 Keys to the Golden Rule
Has technology taken over the world? Our future seems to be driven by the next efficiency-maximizing cloud-based platform, or the next innovative gadget or app that promises exponential top line growth. As these technological changes move our world faster, I thought a friendly reminder about The Golden Rule would be...
W. Capra at NACS
For those attending the upcoming NACS Show in October, here are four sessions where you can find W. Capra. Come stop by for a visit! WHEN AND WHERE October 18-21, 2016 - Georgia World Congress Center, Atlanta, GA. Sessions TECHNOLOGY EDGE CIO PANEL Moderator: Loren Allston, W. Capra Consulting Group –...
W. Capra Launches Rubix Services
W. Capra launches Rubix Services to expand its commitment to the Petroleum C-Store Industry W. Capra Consulting Group, the leading retail technology, payments and security consultancy to the Petroleum Convenience Store industry, is broadening its commitment to the industry by launching Rubix Services. Rubix is a payment processing and technology...
“POS” Software Quality – You Need to Care
It is common in the Convenience and Retail Petroleum industry to use the term POS (Point Of Sale) to refer to all of the site components that the consumer interfaces with or is used to process/impact a purchase of fuel or store merchandise. This clearly includes POS, EPS (Electronic Payment...
Gears That Keep Technology Moving
In his latest post to CStoreDecisions, Ed Collupy reflects on how industry standards improve profitability by reducing costs and improving competitiveness: Standards, in my early days of retailing, were always there to set expectations, something to work by, and measure compliance success with. Then I learned about technical standards. NAXML,...
Principles for IT Transformation
It’s no secret today’s IT landscape has become significantly more complex as organizations strive to satisfy business demands. The race to provide data for informed decision-making (big data), build applications to provide anywhere access to services (mobile), and deliver solutions to support revenue growth has created unique challenges for every...
